PAIA Manual
Last updated: [CLIENT TO CONFIRM]
1. Purpose of this manual
This manual is published in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA), to assist individuals who wish to request access to records held by CyberSec Resilient.
2. Contact details
- Information Officer: [CLIENT TO CONFIRM — name and title]
- Email: info@cybersecresilient.co.za
- Telephone: [CLIENT TO CONFIRM]
- Physical address: [CLIENT TO CONFIRM]
3. The Act
The Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) gives effect to the constitutional right of access to information held by the State and private bodies. This manual sets out how to request access to records held by CyberSec Resilient.
4. Records available in terms of PAIA
CyberSec Resilient holds records in the following categories. Not all records are automatically available; access may be subject to grounds for refusal set out in the Act.
- Company registration and statutory records
- Financial records
- Operational records relating to client engagements
- Records required to be kept in terms of legislation
5. Records that may be refused
Access to certain records may be refused on grounds set out in the Act, including but not limited to: protection of personal information of third parties, protection of commercial information, and protection of confidential information.
6. How to request access
Requests for access to records must be made in writing to the Information Officer using the prescribed form. The request must:
- Provide sufficient detail to identify the record requested
- Indicate the form of access required
- Provide the requester's contact details
- State the right being exercised or protected and why the record is needed
7. Fees
A request fee and access fee may be payable, as prescribed by the Act. The Information Officer will inform you of any fees applicable to your request.
8. Availability of this manual
This manual is available on our website and may be updated from time to time. [CLIENT TO CONFIRM — confirmation that the manual has been submitted to the Information Regulator and SAHRC where required.]