Our Services
Three pillars. One goal: a practice that doesn't fall apart when something goes wrong.
CyberSec Resilient isn't an IT support company. We focus on the operational, human, process, governance and incident-readiness side of cybersecurity — the layer where most healthcare incidents actually begin, and the one most practices never get to.
Three Service Pillars
Built around how your practice actually works
CyberSec Resilient isn't an IT support company. We focus on the operational, human and governance side of cybersecurity — the part most practices never get to.
Pillar 01
Human Firewall
Make your staff harder to fool.
Practical awareness training built around the real scenarios your reception and admin staff face every day — phishing, WhatsApp, passwords, payment fraud. Not a generic video module.
- Phishing simulations with real SA healthcare examples
- WhatsApp & email handling rules staff remember
- Payment verification call-back SOPs
Pillar 02
POPIA Operational Readiness
Move POPIA from documents into daily operations.
POPIA compliance that lives in your practice's daily routines — not a binder on a shelf. We translate the Act into controls your staff can actually follow and your Information Officer can maintain.
- Information Officer practical guidance
- Operator & data-processing agreements
- Patient data handling procedures
Pillar 03
Incident Readiness
Know exactly what happens in the first 30 minutes.
A calm, rehearsed response plan so a breach or fraud attempt doesn't become chaos. We build the playbook, assign the roles, and walk your team through it before you need it.
- First-30-minutes response playbook
- Role assignment & escalation paths
- Regulator & patient communication templates
How the pillars work together
Human Firewall stops the incident before it starts — your staff don't click, don't share, and don't pay the wrong account.
POPIA Operational Readiness means that when a regulator or patient asks what you did to protect their information, you have a real, demonstrable answer.
Incident Readiness means that when something does get through, your practice responds calmly in the first 30 minutes — not in a panic three days later.
Not sure which pillar you need first? That's exactly what the free HDS Diagnostic answers — it identifies your largest operational risk and tells you the single control to fix first.
Find the gap before an attacker, fraudster or complaint does.
Book your free 20-minute HDS Diagnostic. No technical knowledge needed. No obligation.