Privacy Policy

1. Introduction

CyberSec Resilient ("we", "us", "our") is committed to protecting the privacy of personal information we process in the course of our business. This Privacy Policy describes how we collect, use, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Who we are

CyberSec Resilient is a cybersecurity consultancy based in Pretoria, South Africa, specialising in operational cybersecurity for medical practices and SMEs.

• Information Officer: [CLIENT TO CONFIRM]
• Email: info@cybersecresilient.co.za
• Address: [CLIENT TO CONFIRM]

3. What information we collect

We collect only the personal information necessary to respond to enquiries and schedule diagnostic consultations:

• Name
• Practice or organisation name
• Role or position
• Email address
• Mobile number
• Preferred contact method
• Primary concern or area of interest

We do not request patient information, clinical information, or medical records through our website forms. If you send us such information inadvertently, please notify us so we can delete it securely.

4. How we use your information

We use the information you provide to:

• Respond to your enquiry or booking request
• Schedule and conduct the HDS Diagnostic
• Communicate with you about our services
• Improve our website and services

We do not sell or rent your personal information to third parties.

5. Legal basis for processing

We process your personal information on the basis of your consent (when you submit a form) and our legitimate interests in responding to your enquiry and providing our services.

6. How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements. Enquiry data is typically retained for [CLIENT TO CONFIRM] months after last contact unless you become a client.

7. How we protect your information

We apply reasonable technical and organisational measures to protect personal information, consistent with our role as a cybersecurity consultancy. Access is limited to authorised personnel only.

8. Your rights under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

To exercise any of these rights, contact our Information Officer at info@cybersecresilient.co.za.

9. Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use the site. We do not use cookies to identify individuals personally. [CLIENT TO CONFIRM — specific analytics tools and cookie details.]

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.

12. Contact

For any questions about this Privacy Policy or our handling of personal information, contact us at info@cybersecresilient.co.za.